Shipping Policy

Shipping Information

At TinyPulse, we’re proud to offer FREE shipping on all orders — no minimum required.

 

 

Order Processing Time

All orders are processed within 1–3 business days after being placed.

Once your order has been processed and handed over to our shipping carrier, it is considered dispatched and on its way to you.

Please note that during peak seasons or holidays, processing times may take up to 7 business days.

 

 

Estimated Shipping Time

  • 🇺🇸 United States: 7–10 business days

  • 🌍 International: 10–15 business days

Please note that shipping times are estimates and may vary depending on your location.

 

 

Shipping Delays

While we aim to deliver your order as quickly as possible, delays may occasionally occur due to factors beyond our control.

These may include:

  • Carrier delays

  • Weather conditions

  • Customs processing (for international orders)

We appreciate your patience and understanding in such cases.

 

 

Order Accuracy & Changes

Please ensure that all shipping information is accurate and complete at checkout.

Incorrect or incomplete details may result in delays or cancellation of your order.

If our system detects an issue with your address, our support team will contact you within 3 business days to verify your information.

If we do not receive a response, we reserve the right to cancel your order.

If you need to make changes to your order, please contact us within 24 hours at:
📧 support@trykenova.com

We will do our best to assist you, but changes cannot be guaranteed after this timeframe.

 

 

Delayed Delivery

At TinyPulse, we understand how important it is to receive your order on time.

However, unforeseen circumstances may occasionally cause delays, including:

  • Shipping carrier disruptions

  • Weather conditions

  • Address verification issues

  • Payment processing delays

If your order is affected, we will notify you as soon as possible and keep you updated.

 

 

Lost or Stolen Packages

Once your order has been shipped, it is under the responsibility of the courier.

If your package is lost or stolen, please contact us at:
📧 support@trykenova.com

We will assist you in contacting the courier and tracking your package.

You may also need to file a claim directly with the shipping carrier.

While TinyPulse is not liable for lost or stolen packages, we will do our best to support you and may offer a replacement depending on the situation.

 

 

Shipping Policy Updates

TinyPulse reserves the right to update or modify this Shipping Policy at any time without prior notice.

By placing an order, you agree to the terms outlined in this policy.

We encourage customers to review this page periodically for updates.

 

 

Need Help?

If you have any questions, feel free to reach out:

📧 support@trykenova.com